Card Tooltip not working

#1
OP Caldo97 • 3 weeks ago

Cardtool tip is working in all other places except card collection for me, toggling it off and on does nothing for me. Is there a bug or it just me?

#2
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ygoprodeck • 3 weeks ago

Hey. All working on my end. Can you try clear the local browser cache on your web browser? If you try that and it still doesn't work can you let me know what web browser you are using and device (iOS, Android, Windows, etc). Thanks!

#3
OP Caldo97 • 3 weeks ago

Tired it and it didn't work :/, im currently using Safari on my Mac laptop.

#4
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ygoprodeck • 3 weeks ago
Caldo97:

Tired it and it didn't work :/, im currently using Safari on my Mac laptop.

Can you tell me what version of Safari it is? And out of curiosity, can you test on Chrome?

#5
OP Caldo97 • 3 weeks ago
ygoprodeck:
Caldo97:

Tired it and it didn't work :/, im currently using Safari on my Mac laptop.

Can you tell me what version of Safari it is? And out of curiosity, can you test on Chrome?

The safari version is 16.6, and i went ahead at tested chrome but its the same thing

#6
WingedLLama507 • 3 weeks ago

A few friends and I are having the same problem. I'm using the latest version of firefox

 

#7
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ygoprodeck • 2 weeks ago - (edited 2 weeks ago)

If possible in Chrome/Firefox can you browse to the website, hit F12 and see if there are any errors under "console" tab. There may be something there related to the tooltips not loading for you.

 

 

#8
Rider Sandman • 2 weeks ago

Myself and my friends also have this issue, even after clearing the cache. Using the console this error comes up:

 

tooltip.js?v=0.12:10 Uncaught TypeError: Cannot read properties of null (reading 'href')

    at initializeTippy (tooltip.js?v=0.12:10:108)

    at document.body.addEventListener.capture (tooltip.js?v=0.12:4:477)

    at HTMLBodyElement.c (rocket-loader.min.js:1:9405)

#9
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ygoprodeck • 2 weeks ago

Hey guys, we deployed some changes. Can you try again? Best to try ctrl + f5 on the page to force a cache refresh. 

#10
Rider Sandman • 2 weeks ago

Working again for me now, thanks!

#11
OP Caldo97 • 2 weeks ago
ygoprodeck:

Hey guys, we deployed some changes. Can you try again? Best to try ctrl + f5 on the page to force a cache refresh. 

Working for me too now, thanks for the help!